Please allow up to 7 business days for delivery. Brow Code uses FedEx for USA & CANADA orders. FedEx shipping is 3 – 7 business days. Possible delays: Orders are shipped to the USA & CANADA from our Australian warehouse. Estimated delivery times may vary due to countries individual processing procedures and postage services. We apologise for any inconvenience this may cause.
When placing an order on Brow Code, you accept all freight charges and associated return costs if your parcel is returned to our Australian warehouse. This includes if delivery is denied due to any local customs charges or if you are unable to receive the delivery. It is important to note that we do not offer returns on any of our products as it is a hygiene issue.
Some orders may incur a customs or import duty charge as they are coming into the USA & Canada from Australia. Brow Code does not have any control over these charges or are unable to advise what they will be, as it is based on your own country's regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Brow Code will never pay these customs charges on your behalf. If you refuse to pay these charges then your parcel may be abandoned, and Brow Code will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark international (USA & CANADA) orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.
COUNTRIES WE ARE CURRENTLY UNABLE TO SHIP TO
Åland Islands, Andorra, Bouvet Island, Caribbean Netherlands, Christmas Island, Cocos (Keeling) Islands, Curaçao, French Southern Territories, Guernsey, Heard & McDonald Islands, India (1 of 37 states), Isle of Man, Jersey, Mayotte, Mexico, Monaco, Norfolk Island, Palestinian Territories, San Marino, Sint Maarten, South Georgia & South Sandwich Islands, South Sudan, Spain, St. Barthélemy, St. Helena, St. Martin, St. Vincent & Grenadines, Svalbard & Jan Mayen, U.S. Outlying Islands, Western Sahara
Estimated prices shown in USD and will vary with currency fluctuations.